Buyer | Real customer reviews |
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Benjamin Morgan ![]() ![]() |
14 Apr 2019 09:57 The color is not like at all. Lips do not dry. Keeps good. Expected a different color. Delivery is fast. Packed perfectly. |
Justin Barnes ![]() ![]() |
14 Apr 2019 07:30 love the red |
Tosin Isiaku ![]() ![]() |
14 Apr 2019 07:01 Hello I have received my Item... what a wonderful product everything is excellent as it look on your page. Thank you very much. |
Світлана Довженко ![]() ![]() |
14 Apr 2019 06:54 Quality on the fourth! |
Shreyas Bhatnagar ![]() ![]() |
14 Apr 2019 03:50 I love the colour. The application is smooth and it gives something extra to the lips. Also a major plus was the delivery (2weeks only). |
Manuela Alonso ![]() ![]() |
14 Apr 2019 01:42 All perfect, i love them, i haven't tried them yet but they look great. They're creamy. |
Семён Дмитриев ![]() ![]() |
14 Apr 2019 00:27 Best cosmetics |
Альбина Зайцевa ![]() ![]() |
13 Apr 2019 13:22 Order came in 2 months |
Николай Орлов ![]() ![]() |
13 Apr 2019 08:27 Excellent lipstick, lips do not dry, looks super, but the shade 19 is darker than in the picture |
Matthew Newman ![]() ![]() |
13 Apr 2019 05:11 Ok |
Фёдор Ушаков ![]() ![]() |
13 Apr 2019 00:33 It came quite quickly, packed very well! Lipstick corresponds to the description, it smells like chocolate) the color is almost, as in the photo. I advise! |
Зоя Цивилёвa ![]() ![]() |
12 Apr 2019 13:52 The package is packed perfectly, the product itself is also in a very decent branded package. very rich pencil, pleasant homogeneous texture, very weak smell and no taste, lies well, matte, one but, the color is garazdo more pink, almost identical to 16 number, otherwise all liked it. |
Nicolas Clement ![]() ![]() |
12 Apr 2019 13:36 Satisfied, color same as the picture |
Juan Carlos Vidal ![]() ![]() |
12 Apr 2019 12:06 Very nice |
Dylan Burton ![]() ![]() |
12 Apr 2019 12:06 Quality at altitude! Shipping to rb14 days |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.