SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic dress, take it will not regret
Price 1920 rub. The dress is beautiful. On my height 165 cm is very long and in front too, centimeters by 10. The top layer of the fabric with paillettes that fall asleep. The dress stretches a little. Due to this, on my size 96-76-100 size L came up, but a little vtatig.
Super! Not the first time I buy a similar dress)
Luxurious but wore when film wrapped look without map austria elements. Slightly stretchy, comfortable to wear, and you will like it yo.
The dress looks good! At my height 162 ordered L, in size Good, the height will have to stitch a little in the shoulders!
Second time I’ve used this company now and they are great! Quick, Excellent professional service Great communication,they Let you know what’s happening every step of the way and tell you of any extra information you need to know .believe me when i tell you this store products excellent quality clothes. i recommend this store any day.A+++++++++++++++ will order more
Excellent dress, matches the photo, sequins are sewn, do not fly off. M at 46 Excellent
Good afternoon. I received my order today. I really liked everything. Thanks a lot.
Long delivery. But the store's fault is not. All parcels because of the virus last long. The dress is happy. It's worth your money. Recommend
Absolutely love this and I was so worried it would be too small but not at all. Fits perfect!!!
I was very expecting this dress, I order the second time, hoped for the new year to get... But the parcel was lost in the black hole of our native mail of Russia, the first parcel came in 10 days. Ali returned the money for this.
The product is very pictured. it is good. it is sewn curately.
The dress is 40-42 size, my height is 167 cm, the chest is very open, and the rest of the dress is very beautiful and sits well on the figure
Beautiful
The dress is very cool. Well just a bomb!!! The size only needs to be determined correctly. On 44 took M and L, T. K. I have size 44, but my shoulders are wide enough. So M approached the figure super, but the top in the chest had to refine a little with the swim. And it was great. In this dress, definitely will not remain unnoticed!!! And the size L is large at all and everywhere, sits freely. I 'd have to bruise the whole dress.
The dress is very cute! But close at 98-76-106
Nice style!
Chic
The dress came pretty quickly. On height 174 cm to the knee. Ordered for parameters 102-96-110, size xl. While i came a little lost weight, (101-91-110) but the dress, still cramped in the chest, even very closely. The rations are a little sprinkled while trying on, crumbled pieces 15-20. the next day crumbled somewhere 8-12 pcs. I hope they won't fall off again. The seams are even, the dress is sewn neatly, without marriage, lightning (though tight) but walks. A dress with a fairly frank neckline, and behind a rather open back, not any bra will go under it. Put it easier through the legs, not through the head. For this price, the dress will come down, for the expansion of the wardrobe, after several dressing and washing, i will add a review!!! Packed was in a branded and postal package. store thanks, to buy-recommend 5☆.
Chic dress!!!!! Size and length perfectly fit. Such a fast delivery i did not have, the dress was in my hands after 10 days!!! Thank you very much to the store!!! Those who complain about the large neckline, so you do not choose the right size, it goes in size, but you can order less by one, as it stretches. But i ordered l because in life i wear l. the only thing, the edge below a little prone and stitch so that the sequins do not crumble.
Bellísimo!!!!!!!!!
The dress is really amazing for this money! Thanks to the store, very quickly delivered!
When my wzroscie 178cm przykrywa feet. Długośc for 2 cm above the ground. Consistent with the description. Rozmiarowo perfect. Troszkę scratching armpit, but such charm cekinowego embroidery. Suitable for elegant party and as a wedding dress, more modern. Sequins patch for thin siateczkę as top coat, underneath beige lining, not prześwituje.
Dress class, very beautiful. sewn very well, stretches. On the parameters 86*62*92 the size s sat perfectly. Seller recommend. Delivery to the stavropol territory 2 weeks.
Picture 100 % accurate. Best store I ever experienced in Ali . I Order L , it was perfect size a bit louse which is perfect in case I get some extra pounds still ven fit on it.
Over fast delivery. Decollete for height 173 is not as big as in the picture, it's a plus! The dress is very spectacular. Took m on the parameters 88-65-96. The village is good, you could even order less. But in size m is convenient, does not hamper the movement. Unequivocally recommended
The sizes correspond to eu. order size 36 and lego fast and perfect.
Parfait
I good quality. But is to big and long for me.
Very nice.
Very beautiful dress for the parameters 160-90-70-92 village is perfect. Everything was tracked quickly. I recommend
Will need adjustments, but is good quality