SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem Trendy Fashion in One Click (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The blouse is cool, I ordered XL for 54 size, it was too big, but I love it freely, then I decided to give my mother and order L, rub perfectly
Arrived right, highly recommend. The Shein without doubt that is the best store.
It's super beautiful and classy! Good quality!
This one is true to size, amazing material, very comfortable!
Looked at the size grid, but great. And so beautiful, I will wear
I love how the blouse fits!!
good quality and very pretty but the size is a bit big for me maybe i should haven't ordered M.
Unrealistic! Delivery two and a half weeks to the door by courier! I'll send the photo later. Fire quality! I recommend the store and the goods, already permanent buyer of Shein)) all the goods that have purchased, at the highest level!
super!
Beautiful but too big
Ordered a size 2 xl fits like a 2 xl
For size 44 you have to take XL
It's everything I hoped it to be. Plus it doesn't have an unpleasant smell.
Very happy with my purchase the blouse is top!
hermosa
thanks. the tops look good. no smell. i havent tried them on yet but they look good. hopefully the fit is good. thank u
Arrived in less than 15 days and the size is perfect. Corresponds to a 50 Italian about.
Good quality. Very fast shipping. Good store!
It is exactly the same as photography, super good quality, size bought xl
Beautiful, same as photo, regido thick very fashionable perfect size
Arrived in 20 days. IS very beautiful but the measures taken are found too large. Would be better one size smaller.
fits perfectly and it's true to size.
Beautiful model! amazing color. my camera and lighting alas it did not pass. the fabric is dense. Synthetics. not what a terrible life you can live) the size chosen to me is too big. on the ladies of the 58/60 th size ideally will be + and stretches