SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Платье красивое. На 44- s норм. Не просвечивает. Не короткое очень.
Conforme aux Photos. Matière agréable à porter et de bonne qualité. Taille parfaitement. N’a pas bougé après un lavage.
excelente producto
платье очень понравилось, село хорошо, очень удобное. заказывала до этого черное такое же и я в него влюбилась, вот с красным немного не повезло, на спине есть зацепка, теперь если сверху что то одевать на него. вобщем платье хорошее, но я расстроена.
Платье как на картинке, село идеально, размер соответствует
Платье отличное.
платье по качеству неплохое , но очень короткое , ток с кросами можно носить, на мой взгляд . размер совпадает, но если что оно тянется . пришло за 2 недели . мои параметры ог 95 от 69 об 95 . за эти деньги рекомендую.
Отличное платье
The dress is good, but it turned out a little tight!
The dress is super, the perfect quality for such a penny and there is nothing to complain about, thanks to the store and thanks for the fast delivery
The dress is good, a little too big
Same as photo
I liked the dress, it's worth my money, I ordered red, I will still order Black
Three good.
XL на параметры 97-70 села хорошо, только пуговицы на груди расходятся, но это не проблема Доставка быстрая, положили в один пакет с другими покупками
Does not shine through normal
Excellent but small
Super dress
Good quality and size accurate
Быстрая доставка! Но синтетика лютая, не комфортно на тело и жарко очень
Оооочень понравилось платье, размер S. К телу приятное, не короткое на рост 158. Заказывайте не пожалеете
Dress very pretty, compatible with zamówie niem.
excellent
Very good quality, size XL = Euro 46
The dress is cool, the material is good, I recommend!
Top
top!!!!
Dress looks good. It is a little bit transparent, i can not wear it on the street. Size fits good
All as in the photo, very much)
Parfait
Well sits on the figure, soft weave, threads do not stick out
Очень быстрая доставка 7 дней до Хабаровска) платье хорошее, ткань приятная. По длине- как и хотела) единственный минус для меня- большой пробел между пуговицами. В идеале надо было брать на размер больше, но в целом я очень довольна покупкой!
очень быстрая доставка качество достойное
Отличное платье! Это уже 2. До этого брала красное. Пришло быстро. Швы ровные, материал приятный, нет торчащих ниток, пуговицы держатся хорошо. Длина платья хорошая, в самый раз - не длинное и не короткое.
Matches the description. Do not take its usual size at the risk of finding yourself with a dress too tight but to choose it according to the measures.
The dress came quickly, short and shining. Home only wear
Everything is fine as in the description and in the photo, the only thing i got a marriage on the fabric, on 2 photos you can see the line she and behind and front
The dress is very good quality. Took the size of m, on the parameters o. g.-95, o. t.-68, o. b.-95 came well, the only negative buttons are fastened with tension, but not trouble
Dress as it comes in description
Not a bad platice, but the growth of 150 is a bit long ((
I really liked the dress-tunic!! I'll order more! It came very quickly, if compared with others!
The dress looks good b material a little easier than the photo seemed, but for this price will go
Great dress, 100% compatible with the description. Recommend!
M rosemer
L is quite free at 44_46 my. But the length covers the ass. Fabric is pleasant and very fast delivery to khabarovsk
The dress is decent, for the summer fire. The seams are fairly smooth in length closes 2/3 hips on the height of 160. With a big breast would look certainly better, requires seamless underwear under the dress. Reached 3 weeks to the nsc, tracked
Ordered 1.04 came 24.04 chelyabinsk region. At its 46 size ordered l approached but it is also free. It is convenient, small transparent, ordered a red color. Wear red underwear on the bottom and will be imperceptible. I did not have to communicate with the store. The goods are satisfied. Thank you very much
Polecam !
the logistics it’s too long but the dress it’s nice
All right