SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem Trendy Fashion in One Click (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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arrivé rapidement, mais la robe est transparente
Took nearly 3 months to arrive but maybe because of corona. But else the dress is nice and looks like the picture
Color dark red and bright are the same. Nothing is not different.
Ok
Short, synthetic 100% Not for hot weather, as it does not breathe, sweat. The color is bright, Comfortable Sarafan. Everything is sewn, everything is in place. The material stretches. Waist is overstated.
Отличный сарафан!Размер соответствует.
bardzo przyjemny w dotyku materiał ale przeswituje
Dresses super, definitely above expectations. Cool, nice material, well sewn.
I order not the first time, I like the dress very much. Shipping fast.
I LOVE THESE DRESSES !!! SELLER 10000%%% RECOMMEND!! I have almost like 10 different dresses from here ordered ! I Love them !!! SELLER THE BEST !! perfect !! Love the material and everything about it ! I am 88-70-102, took M size
I LOVE THESE DRESSES !!! SELLER 10000%%% RECOMMEND!! I have almost like 10 different dresses from here ordered ! I Love them !!! SELLER THE BEST !! Yellow a little transparent but perfect !! Love the material and everything about it ! I am 88-70-102, took M size
покупкой довольна, качество хорошее, размер подходит, сидит отлично, соответствует описанию, доставка 1 неделя принесли домой, рекомендую, заказала еще три других расцветок
На 46р подошло идеально
Very good quality
В Краснодар посылка пришла за месяц, отслеживалась. Качество супер, по отзывам взяла на свой М, заказала L. Село идеально.
Excellent village, good print. The fabric is afraid of hooks. But in general it looks cool. Happy. Quickly came, in 16 days.
Yellow is not mustard color. Bright yellow. Also good. On the chest 106 3 XL is large in the armhole, I will sew. Sarafan is good, cotton, does not stretch.
jolie petite robe d'été, correspond à la description. ne bouge pas en machine.
Брала белый и красный сарафаны. На рост 160 линия груди просто потерялась. Либо спустить ее на талию, либо выше поднимать надо. Хотя на красном эта линия будет ниже. По ткани... они разные по качеству. Для прогулок с детьми в самый раз
Dress fire! Shipping is super fast! Seller well done
Thank you very much, very cool Sarafan, both in quality and style. I'm very happy.
The dress is synthetic, but still beautiful, comfortable, the size took L, was afraid that there will be little, as a result, a bit too big, so take your size
где вы нашли хлопок в составе?материал ужасный.а так платье красивое и доставка быстрая
The dress is excellent. At 48 Well sat XL, on height 170 length just below the knee. The fabric is thin, pleasant to the body, for the summer is excellent.
In the photo, the dress looks better, in fact a little kolkhoz. The fabric is dense, does not breathe, it will be hot in the summer, it seems to me. In general, the quality is good, without threads and marriage
Пришло очень быстро, качество огонь, на 50-52 хорошо село, по фигуре, на рост 170 ниже колен. Мне нравится.
The color is not mustard but yellow. And so everything is fine size for height 165 and weight 55 came up perfectly.
Came quickly, whole. But it looks cheap, maybe the style and color are not mine (
Excellent Sarafan! Came in 2 weeks with home delivery. On the parameters 95-75-100 took L. But the size of M I think would fit. Sits well, the fabric is dense.
Synthetics
Очень похоже на хлопок.
the fabric is not so comfortable
12 days to Bashkiria. The dress is lovely, I'm "in love". Although the material is dense even in 30 ° it is nice and not hot; does not shine (100% cotton) I'll add a photo later
Super
Excellent Sarafan, in my 46 ordered L, came up perfectly. As already written in the reviews, the waist is too high. The parcel came quickly, the courier brought home. I recommend the store and the store
Size in size came