SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem Trendy Fashion in One Click (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Thx delivery arrieved. Product is just as showed on your shop. Thx
sexy
little bit small, but maybe after two times, it will fit perfect
The jumpsuit is good. Fast delivery. Weird cut the model. From the belt to the Poech, it is a little short, and the trouser part is long. Growth of 164.
Excellent.
Fits perfect for 1.80m and 90Kg. Great texture material.
Great product! Measurements are as described, material is sturdy . Pretty great for the price AND came in a timely manner
Delivery 3 weeks, quality norms
zipper break down, zipper bad quality
At first i was sent the wrong goods, and i thought that i would not have time to perform. Should put less stars, but the costume itself is just too good. S came straight just, not big, not small, but it would be better to be bigger. It's a little hard to move and sweat all the time, but you should know that when you take these things. Thank you :)
ok
Incredible fit! Bit tight on shoulders, but a better fit than I expected nonetheless. Thank you so much, store!!!
Delivery is very fast, tracked all the way. The material is glossy. Looks super
Great product, quality better then pictures, very well sewed with no defect mark or hole; material strech very little, zipper good and goes all way just like in pics, size fits perfect but I advise you go one size UP. I wear an S but bought M as other reviews described and fits me like a glove. Thank you store, I recommend!
Perfecto
All good. Thanks
great product would definitely buy again.
The size of the length did not fit. This suit is for short people.
Beautiful and Sexy
Absolutely perfect!
Perfect