Buyer | Real customer reviews |
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Ava O’Connor ![]() ![]() |
28 Jul 2020 06:19 Great quality bag, very happy very fast shipping |
נעמה גולדברגר ![]() ![]() |
22 Jul 2020 09:13 Perfect bag my boy super happy! |
Richard Taylor ![]() ![]() |
21 Jul 2020 07:03 The backpack is excellent, the pattern is clear, the compartments are all excellent, very convenient. I recommend to everyone.!!!!!!!!!! |
Юрий Юрьев ![]() ![]() |
3 Jul 2020 23:02 The backpack is great, ordered large size for 1 class is very large. We have to order less. The backpack liked, I recommend. |
Назар Жданов ![]() ![]() |
26 Jun 2020 11:19 The backpack is good. Such as in description. Fast shipping. To Moscow 16 days. The store is sociable, he answered all questions. I took a backpack (small) to a child in Grade 1 most |
חגית גל ![]() ![]() |
24 Jun 2020 06:02 Graet bag |
Ян Евдокимов ![]() ![]() |
16 Jun 2020 06:46 Backpack is super, everything corresponds, delivered 16 days to the Lipetsk region, the picture is clear and bright! My son really liked it! Thank you to the store, the fastest delivery!!! |
Carl Ellis ![]() ![]() |
22 Mar 2020 01:48 fast devilry |
Екатерина Жгилёвa ![]() ![]() |
26 Feb 2020 03:12 The backpack is cool, the baby is delighted! |
Rebecca Cox ![]() ![]() |
18 Feb 2020 07:24 Exactly what I asked |
Juan José Reyes ![]() ![]() |
3 Feb 2020 04:48 All perfect! |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.