SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tal cual como se indica en la reseña
사진빨에 속은느낌. 싼티남. 싸니까
wow,merci!
Producto de acuerdo a la descripción. olor a piel y bien terminado.
Perfetto
una auténtica maravilla...muy muy muy buena
Sehr schöne Ausführung - leider ist der Druck der Gravur eher schlecht. Aber die Geldbörse ist sehr gut verarbeitet.
product is pretty. I am very satisfied
очень красивый кошелёк. качество отличное. один минус -в одном держателе визиток и карт карты не на одном уровне. упаковка и вид очень презентабельны. идеальный подарок. спасибо))
Super
Excelente produto, recomendo.
Very quickly sent, and days did not pass, went also on time. The quality is good, the skin is slightly thin. Product and store recommend.
محفظه جميله جدا مصنوعه من جلد اصلي ووصل في الوقت المحدد شكرا لكم . وطلبت من البائع ان يطبع الاسم على المحفظه وفعل ذلك شكرا لكم.
Хорошее качество! Рекомендую!
High quality products. I bought this product to examine it myself before I resell to my customers. Love. Thank you.
Nice.
That wallet looks so nice he’s going to love it and thanks for putting name on it
Pretty the store good wave very gentle I will buy again in fact in another color beautiful man wallet
I came late but i know its not the store's fault. Its because of covid19 affects everything in the world.
Отлично!
I come a little before but in good condition
The goods came quickly, well packed, liked. To store Thank you very much!
excellent service and products
As far as I can tell, the wallet is genuine leather. The red color is pretty. I like that there are many slots. The whole thing looks functional. Only downsides are that I do not really trust the chains, they do not feel very strong. I also have a wider identification card that does not fit inside. Shipping was not exactly quick. But overall, I am really satisfied.
Very pretty, a little different the color but very cute. And with the name engraved it's perfect!
The wallet is very practical. It has many compartments. It very much my name on the wallet. Zipper is very easy to open and close. I got the message about zugeschickte goods by e-mail. This is very good service. I will ship the goods still a time when you order.
perfect
Product quality.
Hi good I have already received the wallet I loved very much thank you very nice the advice is beautiful in the gta very pretty thank you very much
It's fine.
so Nice
It's perfect beautiful
very nice and handy wallet I love it .thanks. for the nice quality.
Very good wallet. Looks nice. There was a mistake and the engraving was not right, however, the store is very polite and communicative and the problem was solved to everybody's satisfaction. Highly recommend the seller and the goods
The purse is good, roomy, the description corresponds, but the chain with the holder was not
High quality goods and shipping is short. I'm happy
Wallet just Super .. Leather is real, so the product is soft this is the most fashionable trend, fits well in the hand, many compartments, if desired, separately removed card holder-coin. Description almost did not read, with the store did not communicate T K everything is clear in the photo
Nice wallet
ok
Looks like a beautiful original. Highly recommend to
it was nice and good leather wallet, but the store did not engrave my name on it, which is very bad of him
As you can see in the images
Completely as the picture, in 100% spełnił my expectations
cool
How in the description