SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem Trendy Fashion in One Click (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Super bonne qualité, bien travaillée
всё как описано. материал отличный, запаха нет, кожа мягкая, отделения вместительные. приехало очень быстро. продавцу спасибо.
All ok.Real leather
The purse corresponds to the description, I recommend the store
качество на высоте. удобный и приятный на ощупь. пришел за неделю в арх обл. рекомендую!
great wallet
Ordered 14.07.20 received 17.07.20. Delivery is super fast, I order from this store is not the first time and everything is cool! Recommend!!!!
Nice wallet, good quality.
Arrived unharmed, well packed. It seems to be good quality product, so I'm happy with the purchase so far.
Great wallet, beautiful.
Very very beautiful, high qualità, thanks
Recommend buying wallet. Leather, elegant and for this price buy.
Thank you!!! everything is fine. shipping by courier is super!!!
The description is consistent. Stitching neatly, the threads are not stuck. Let's see how long it will last. He came to Yaroslavl in two weeks.
GOOD
Excellent quality of the purse, very nice soft leather, sewn neatly, no strings stick out, everything is flat, the husband is very pleased. Thank you!
Everybody!
Wallet beautiful and high-quality look leather. It's fast less משבועיים
PU leather
Very fast delivery, only 13dni, wallet in original foil/package. Logo Gold + zipper coin. Thank you and recommend
I'm good.
Price contrast good
The goods came in good packing and in good quality.
Packed perfectly Quality is excellent Stitched Super But it is not skin There is no compartment for small things (maybe to whom it is important)
The race came fast. Good store, good goods! Thanks to the store.
Good in appearance, like leather, quality stitches
Quality purse with minimalist design. I watched a lot, but I liked the purse of this brand. Ordered and was pleasantly surprised. The line is even, nothing anywhere bulges, there are no extra threads, sewn without a single thread! The only thing is pressed leather, but for this price is not found and whole skin. So hard 5.
Super quality for super price ;)
love love the items!!! as described and came within the time frame - thank you!
10 points out of 5 for quality! Very cool and soft leather, everything is neatly stitched. Arrived by courier in 2 days
Bought as a gift! Perfect! Delivered in four days. Very quality thing, for the gift will not be ashamed)))
Nice purse. Very fast delivery.
All OK
Excellent quality and materials. Quickly delivered and everyone is happy.
Great wallet. Smells like real skin. Sewn well. Nothing stops. It looks quite solid. Recommend!
Less than a month, congratulations
Very cool wallet. Soft, thin, qualitatively stitched, does not smell. Receipt to the store!
Thanks to the store for the quick work! We are very pleased. Everything matches the description
Well done
The purse is good, but it feels like it can not open to the end (the last photo). And the bull logo is copper, not silver.
vary nice product :-)
best wallet I had
Very high quality goods. The material is leather, very soft and pleasant.
Quite well made. Good stitching. It came just wrapped in tissue wrap and then plastic so nothing fancy. It only has three card lots and I fit 2 cards in each slot for the husband so now the wallet looks a bit fat. Perhaps over time the leather will soften and it wouldn’t look as stiff. And then one picture slot. And then 2 cash compartments and one zip compartment. Overall happy with purchase.
Very good
Delivered quickly, normal Chinese purse, but I hoped for a more pleasant product. A small smell, after a while disappeared. For those who want a super soft and straight leather wallet-it is worth looking for something more expensive apparently.
The goods have reached less than Yes month everything is fine As promised
Good quality. Got in 35 days
The wallet is good quality. The store is concerned and honest. I recommend what you need. I gave the customs 14.5tl.
It's a beautiful piece. This is my 2nd purchase and I love it. Great product