SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It took almost two months to arrive, still good product.
Hello, everybody. Panties of size s were great for height 155 and weight 47. Sent 06.17 came 07.14. Opened a dispute about the size, the store immediately decided the dispute that he returned the money within 5 days. On the quality of the pants are normal, but the buckle will fall off in you even after the first socks. And so the seller in good faith answered all my questions.
ткань плотная, швы ровные без брака, запаха нет. Качество на 4+. На рост 168-170 отлично. Размер 40-42-44 RUS.
Заказывала: 18.06 Пришло на почту: 07.07 до Мск. Джоггеры классные но,на меня маловаты,еле застегнула эх...(1,2,3) Оч тесно в булках и бедрах((, низ свободно Заказала М, наверное L надо былону лан. Нитки не торчат, цепь норм для красоты пойдёт✨ Понравились, буду знать что мне идут такие, советую! Спасибо
Ura received a long-awaited message Ordered M. A little bigevate turned out but also the norms. Liked it)
X/B
Pants are just a bomb! According to reviews took the size larger and did not fit the seat perfectly, usually wear s. Before the SPB came in three weeks
Pants came in size Tight
Quality is good, in my really cotton, but on growth 164 I think it is necessary to take M, sewing good, 5 star store, thanks
On the growth of 157 pants were very wide and quite long, too strongly hung. So I had to sew a little, but here it is that I'm very thin. In general, they look the same as in the photo, the fabric is quite pleasant, dense, but not too much. There were some uneven seams, but I was still sewing, so I fixed it.
Those pants are perfect! exactly as the picture. I recommend them
Height 165 about 100 is perfect. I'll take it in black
Nice!
Good joggers, only for summer too dense and dark, came to Mo for a month, without marriage, chain included, with the store did not communicate, the track was fully tracked, I recommend
Instead of buttons on the pants, a wonderful zekropka, which is also sucks sewn. And so pants Topchik
wicked!!
They're just super! I wanted that they were not too wide, I took the size S by 64/94. On height 175 the length is good.
Pants fit, thank you store who helped choose the size. Pants sit great, I like it!
The best pants I have! Shipping is real fast. Pants are long enough and loose how I wanted them to be. Seller message me about stiffness but actually it's not that bad. of course they will look even better after washing. they are super comfy because of band in the back and loose fit. also they are super highwaisted and I love that. waist 65, hips 90 and I think they look really good! love them ❤️
Black just in pants than beige, but not critical. the quality is good.
Beautiful pants, that's what I wanted. These are my first pants, whose waist does not crumble. My parameters from 56, about 86, height 154 cm. Took Size S. Sit perfectly. Pop wouldn't have gotten into it. The fabric is tight, the stitches are smooth, reliable. The chain is pulling off on the carabines. Thank you store!
M on from 70 cm, about 95 cm sat perfectly. And most importantly they are not short on the height of 168 cm, which on Ali generally rarely occurs. Pants are super. There are some threads, not critical at all. Only Delivery 1, 5 months, but it is apparently because of the pandemic.
Really nice pants!
GOOD BUT REEEEALLY HIGH WAISTED I'm 1.68 m and the pants reach to my under boob area
Pants looks good and fits well. Fabric is dense. The smell was weird but after wash it's gone. I'm 176 CM tall and length is OK. Chain is made of plastic but it can be replace easily.
Too small
Good enough pants. For the summer norms. Maybe beige order. I wanted you to sit more freely.
Well, to say, the pants were large, although I was afraid that I would not fit, because I took the smallest size. Long and wide, twice rolled up: D and in the waist right to the front, but there is a rubber band, so OK. About 91, waist 62, up 160. Delivery fast, 12 days before Kaliningrad, track is tracked
The fabric is dense, good, the threads are stuck from the inside-cut, I am 42 my in the beds and at the bottom is wide, I thought it will be a little, and the length is long at the height of 160, although here in the photo all short, well in principle wearable, thanks to the store, delivery and sending mega fast
Pants on the rise of 162 are very good. If the waist has someone more than 62 cm then I advise not to take T. K. It will squeeze. The quality is good but the fabric is not dense. The chain if someone needs it looks expensive but in general is satisfied with the order)
On parameters 92-67-94 shoulders 39 cm, height 168 cm, took L. I'm already ordering second ones. The fabric is thick cotton. This time the quality of sewing is worse, but they look and sit perfectly.
.
Excellent trousers rr s Ob/t-62 ob/b-82 everything perfectly fit the height of 164 straight to the foot but you can now wear a little shortened so generally super. In the store 2000 r here took for 843 r. The chain in the kit is light, but looks great. in tyumen came for 3 weeks. to buy i advise.
The chain is pretty light but feels nice and looks nice too. The pants are nice though a bit baggier round the ankles than I thought. Otherwise really nice.
Delivery 3 weeks, soft, light, just super!!!
The order arrived very fast and it's like the store's description, you have to order one more size, if you want your pants to get loose.
Normally I wear size M. Wzięłam size L and released the odrobine przyciasne. Recommend take size bigger.
The elastic band on the leg is not as wide as in the photo (usual). On my height (183) a little short (l)!
Very good material and very good price, i arrive in 2 weeks.
Quality is good, in length approached, but in the hips very narrow
Super pants, crumble, but i knew about this problem from the reviews. Parameters 58-92, with belt chic growth 160
Cool pants, ordered size s for height 165. I asked in the comments on the size, all advised the size of m, but i at my risk ordered s. everyone is happy, panties are super, i advise☺️❤️ P.s. came with one marriage, the loop for the chain broke, but it's not critical, i can sew)
Arrived in less than 1 month inside mg, very beautiful, is only half short
Good quality! I loved them, they're stretchy so the size corresponds to the same of chile
The pants are great quality! Seams are very well made… Enjoyed! Worth was tight on my hips and thighs. :/But hopefully they fall prey (or I stay lean) because they are beautiful! -measures: hip: 104 cm/waist: 78 cm. Ah, the goods arrived in Fortaleza-CE with about 20 days.
I order a second time. As always excellent