SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
В Москву дошло за 9 дней! Платье слегка просвечивает белье. Сшито аккуратно. На свой российский полный размер 44 (М), взяла Л. Сидит очень комфортно, и не в обтяжку и не свободно, как надо.
I'm very satisfied !!!
Super! Very fast, perfect condition!
The dress is good. I will have to crumble with the choice of underwear, everywhere everything shines through. On the height of 171 cm size S in length is normal, slightly above the knee. Delivery fast, a little more than 2 weeks
dress od a beautiful!
Material trochę prześwituje ale z cielistą bielizną będzie ok. Sukienka jak na zdjęciu (ale u niskich osób z pewnością będzie ciut dłuższa, ja przy 160 mam ją do kolan. Jednak za takie pieniądze uważam to za super zakup, wszyscy są nią zachwyceni. Przesyłka dotarła w 2 tyg
Very fast delivery and very good material
It's a pretty dress. The quality is good as well.
Dress Chic!!! I ordered L.
Superb
Beautiful, but unfortunately small in size
Sukonka diisno chiffon, the robot akuratna, came well, I recommend.
It came quickly, the quality is all good, the only thing upstairs is little, but I think it's decided, in general, I am happy with the goods and the store was in touch.
The quality is excellent! My daughter is happy! Size fits! Delivery in time!
Ordered on June 19, came to the Kurgan region on July 15. My parameters are 90-69-99. I ordered the size m. Everything came up, the sleeve is long, the length of the dress is just above the knee-not as short as in the photo, this is good)) it would be possible and S order-it would be butt, but M is also good) the quality is excellent, nothing sticks out anywhere, no stains-the dress is snow-white. The belt can be worn at the waist, or on the chest. I did not communicate with the store. I recommend the dress in the purchase! The first time I ordered clothes for AliExpress and surprised the quality!
fit perfect, wasn't too short, material is great!
Nice dress! Delighted. The size of 46 L is just right.
The dress is very beautiful! Synthetics are true, but a lot of terrible, but with holes, for ventilation))
Super
Чудесное платье! Качеством довольна.
The dress was 2,5 weeks before the Rostov region, the seams are even, the threads do not stick out, I thought it was made of some light chiffon, but it's made of a heavier material, which makes it a guarantee that I will wear it longer. I took on height 155 and parameters 81/72/93 size S, the village is just fine, I'll add pictures later, because the dress needs to be ironed. The dress is very satisfied, we would have this cost about 3 K in the store, if not more. The only thing that is worth considering, if you feel free to walk without a bra, then order yourself, more silicone pads on the chest (which are like suckers), because with bra this dress looks not very because of the lace on the chest, it is visible and it is not quite organic with this style, The shape of my chest allows you to wear this dress without it, so I did not order myself such.
Super pretty dress and good quality! I do L and I also took this size it fits me perfectly at the size. Dress neither too short nor too big. No special smell. Arrive not even 10 days.
Is cute
Recommend!!! Super quality and very fast delivery
A good dress, a pleasant blue color, but with the size slightly lost, it was necessary to take more, and in general, a beautiful dress and sits well.
im soo happy
Dress as in the photo, very qualitatively sewn, no extra thread.
Amazing dress! Very beautiful, light and pleasant to the body!
Dress is super! Reached two weeks to St. Petersburg, which was very pleased, because. No longer hoped to wear it this summer) on his 97/65/98 took the Russian size M and did not forget) the village is perfect! In the chest does not squeeze, but at the same time does not hang like a cloth, the waist beautifully emphasizes) in Reviews wrote that the dress at the back is shorter than the front. Partly true, but if there is a chest, then the front it rises and aligns) there was no unpleasant smell, stinging the thread too, the pattern is smooth) I'm satisfied with all 100%, thank you for such a такой product))
The dress is gorgeous! Ordered s. My height is 168 cm. I really advise you. It is inexpensive, but it looks very rich!
Perfect !!! Thanks
The dress is very cool for its price!! In I Yekaterinburg came in 3 weeks, on its size 95-75-93 took L-suited perfectly. A little bit of thread, the lightning is weak, it eats, but it's all bullshit. Dress is super!!! Lowered the stars only for the fact that the store very long answered questions... So far and not answered, but the dress sent quickly! Thank you, I'm happy!
Order dotarło quickly and efficiently. Cute dress. Recommend!
Shipping is just super. Not often i am so pampered by aliexpress. delivered in 10 days. Quality is good.
Krasnoyarsk was 3 weeks away. Description corresponds. The dress is cool.
Dress is beautiful, wonderfully lies. Very nicely made, refined details. Wzięłam size M for 167cm tall and is butt chest. Hot recommend this dress! Shipment came in 2 weeks IG: wonder_ballerina
Transparent, a little soars, sleeves at all to nothing, but spanking is not difficult. Delivery by fast mistex courier. I did not communicate with the store.
Dress are perfect great material. The best decision I’ve ever done.
JRST przepiękna
Material rather not breathing, but dress very pretty.
Beautiful, good quality, casual I wear size S here zamówiłam M and is super. if you want to buy-worth. Really recommend. Goods came quickly. Information about the shipment on regular basis. 100% recommend salesman.
Excellent dress, for my height 160 and weight 51 back to back but i like how it sits
Absolutely beautiful! Not the same color as in the image, but still pretty gorgeous red and fits perfectly! Loveeed it!
I received the dress very fast, it came much earlier than expected! The dress is beautiful I love it! Looks exactly like in the photos. I got a size "S" going by the chart and me being 34B, but it turned out that it's too small for me up top and I can't zip it up good. That's OK, though because it is going to make a very nice gift for my sister and I will be ordering another one a size up: "M". I'm about 152.5cm tall. Thank you to the store! Recommend this seller. I will try to post some pics later.
The dress is very even nothing! Nice. Completely artificial, but executed quite qualitatively. There is a size in size. But i have a big chest, it was necessary to take a larger size that is tight in the chest. The height of 170 goes just above the knees. The sleeves are a bit long, but you can sew it up most neatly. The lace with tassels goes separately and you can tie it as a belt, as a lacing, as a choker on the neck. Came very quickly to ukraine, the courier delivered under the door. I recommend to buy. Deshivo is worth it, but it looks expensive and gentle. You can both on the beach and under the heel in the restaurant.
quick shipping..but dress is longer than i expected
The dress is beautiful. One minus, uneven hem.
Stick out a couple threads, but it's not scary. The dress is beautiful, the village is excellent
Really nice fit and material