SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Отличный костюмчик для своей цены. Правда на 4 года большеват.
Пришло все целое, без дефектов и запаха! Но с размером немного промахнулась, будет на вырост. Ткань конечно синтетика, думаю будет все липнуть к костюму. Посмотрим как в носке себя проявит. А так, за свою цену неплохой товар.
Material mjagkij,xoro6ij kostjum
The suit is very soft, the color is like in the picture!
Beautiful suit, quality corresponds to the size grid
Nice!
Качество хорошее, но при стирке полинял, розовый цвет стал сиреневый (
Come quickly! The quality is good, the seams are even, the fabric is pleasant! Thank you!!!
Fast delivery quality is top can only recommend.
The suit is good. A little too big for us. There is no pritensia for the quality. I did not wash it yet, I hope it will remain as good.
The suit is cool. I went quickly, two weeks to the USA, the delivery became fast, but only if the AliExpress delivery. Wash and complement the review
Костюм классный, размер 3 т на рост 94 самое то. Смотрится красиво, пришло в Нижний Новгород за 3 недели. С продавцом не общалась.
I order the second such suit. They grew up from the first. Quality is excellent. The price is low. No thread, smell! My daughter ordered a size of 7-sat well for 6 years. The suit is very soft. The child to walk in it is the most. In general, I recommend. I have long started buying a board only convenient things that do not press and do not constrain movement. Jeans and a tight jacket are no longer about us. Soft suit and waistcoat-and hands without problems can be raised and legs easily, did not eat in jeans. I also take the vests on Ali.
13 month, 76cm, 12kg- fit good. Just loooooong time shipping
Качество классное, мягкий костюм. Заказала по ошибке 3т, на рост 90 см, просто огромный) отдали племяшке, ей 5 лет в самый раз. Заказала размер меньше.
The suit is pretty, a large percentage of cotton was listed in the composition, but it seems to me that it is synthetic, but the fabric is pleasant, soft. The color is very beautiful, like not bright, but due to the shine stands out, I'm happy. On a child of 1.6, growth is at 85 just, almost without a stock, I think for the season is enough.
Labai grazus,kokybiskas, rekomenduoju :)
Хороший костюм. Приятная на ощупь, неплотная ткань. На прохладное время, но не холодное
Cool suit, soft, to us for 9 months, a little more, just for a year
Доставка быстрая,костюм очень понравился,нежный,приятно трогать,сшит аккуратно,ниток никаких лишних нет,цвет вишневый,красивый.Размер брала самый большой,боялась,будет мал,на девочку 5,5 лет 24 кг рост 110 с запасом.Ткань не толстая,но достаточно плотная,при стирке на 40 градусов ничего не случилось,высох быстро.У меня костюм с ушками,его рекомендую,остальные модели могут быть другими по качеству.
Good quality. Looks beautiful on the baby. To Latvia long delivery (more than 2 months)
Great suit!
Great suit, soft. It was a long time ago, even Ali already confirmed that the goods came, although I did not receive anything. As opened the dispute, so the next day received the order)
Puikus!
The costume is good, there is no thread, smell too, came in 20 days, the track was tracked to the end. It looks very impressive and my daughter liked. I took the size 4 at age 3,5 came up perfectly.
The costume is good, thank you to the store!
Great suit, very soft while we are big, US 1,7, weight 12 kg
Very cool and quality. not small
Costume chic! Soft, gentle, the color is very pleasant. On the height of 115 cm there is a small stock. Thank you for the quality goods!
Nice suit warm autumn. a size 2 years at the time (height 90)
Great costume, recommend.
Very nice suit. Seller recommend. Take size 4 height 110-fit.
Soft, like the photo. But it is not cotton. Synthetic. Think cotton velour. It is not so. But cute.
Really sweet! Good quality, and supersoft. Took size 120, for a 3 1/2 year old boy. Just a little big :)
Excellent, warm, plush
Accurate description, shipping for 13 days Kirov region! All great, thanks!
Very cool suit! Very soft.
Cool suit, shipping fast Krym, time the shortest. The plans to order the same only arc color. the height 94 cm, age 2g. 4 months I ordered m, with the stock you can wear, the US also sit джогеры Rostovka 98-110 company NEXT, so think years up to 4 will have time to be like him.
Super
Very cool suit! Super Quality, fits perfectly! Recommend! Fast delivery!
perfect
Very nice suit! Bubo fur! Size fit perfectly
Suit excellent! Recommend! Delivery fast, size, quality is good, no smell!
Received the suit, came to Odessa for 3 weeks, all in the photo, the child's height 92, order size T Little Big, m would be perfect
Is very nice I tercipelo quite good, But is a type of Lycra, Elastic foremost, not Leads nothing of Cotton