SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The lighter test passed. Soft, pleasant to feel and good to look at.
Замечательный кожаный кошелек. Исключительно для купюр и пару-тройки карт. однозначно стоит своих денег, рекомендую брать.
its a good leather wallet
The purse is cool!!!! Minimalist and beautiful! Nothing superfluous, no rivets, zippers and pads. Came record fast (about 10 days). Let's see it in work))
finally i found a beautiful and good quality wallet for my husband .i love it and he loves it
Super quality, natural leather, as in the description, compact, but roomy, I'm happy, thank you store!!!
Delivery to Peter, in 14 days
Very Very Good store!!!
I use the month already the smell lost
good quality.price could be lesser
perfect
Quality at altitude. Very comfortable and pleasant to the touch, I liked recommend
Came with scuffs on the outside. Overall satisfied. Material, in appearance, leather. Stitching straight
Very nice wallet. No surprises, just as expected according to the shop description. Quite soft, but it looks solid. Very good "vertical" design, card pockets look inside, so even if the pressure doesn't hold the content, the cards won't escape anyway if the wallet is closed. You can take a card out only if the wallet is opened. Poor cows, I know :-(but at least it's natural. The store is recommended. Thank you! Garniy gamanets. The night's unreliable surprise, all the yak at the description. Vdaliy "vertical" design-kartka do not viscose the Bay of zakritogo гаманця vit якщо Vien is not a South vise in Kish (The old man was regularly seen, yakshchto that bovtajall at наплічнику). 6 Kishen for kartok, one reviews for banknotes. NEMA kisheni for coins, ale J is not a requirement. The seller deserved to recommend the reception. Krim-CE Ukrainian, and PTN to Chlo. Garny day USIM! :-)
I take the second purse, everything pleases!
Good purse, laconic. Cards don't fall out. Slightly larger in size than normal one, 0,5 cm from all sides, but mush said, which is not critical. I bought for 856r.
There's a marriage in the wallet.
Very good quality.
Made qualitatively! Genuine Leather
Slowly have machetes volume beauty
Nice wallet. It's a little small. The package was missing, had to open a dispute. The store sent again. As a result, the delivery was long.
Nice cat, thank you.
Cool wallet
It is exactly as shown, very good product, delivered in the stipulated period, without hesitation I would buy this salesman again, thank you.
Okay, but on the skin are traces from the handle
Very good
Fast delivery. everything is fine
Giod store. Everything as I have expected. Thanks.
It took a month to arrive, but the product is very good.
Wonderful skin.
All Super!!! Thank you!!!
Good
Quality and appearance at the level. Dense, difficult to get into it money or cards
Seller is very correct, first shipment didn’t come and they resend it fast as i contact them. Seller are for recommend.
Best one love the wallet
The stitch is neat, the quality of the skin is very good. As a result-I liked the purse very much. I recommend the product to buy. The store is well done.
The purse corresponds to the description and photo. There is one feature at the slightest contact with the objects remain scratches on the skin. Genuine Leather. The delivery time was 26 days. In principle, I liked the purse. To the touch of pleasant quality. I recommend.
Good
Purse quality, all bills fit well (Kazakhstan tenge) 10 000 and 20 000, really leather. Came for 25 days, ordered along with the belt. The order is satisfied.
Normal shovel is such, pleasant to the touch, roomy. But I don't think it's all skin.
New item for round leather pot three lots or four. Good Goods lot par.
Genuine Leather. Very compact. Only one compartment for bills.
Quality real leather, soft, recommend!
Delivered on promised date. Good quality.
Norms)
Everything is fine, fast delivery, the quality for this money is very good! Thank you store
Product complete good beautiful... Fast shipping
Excellent quality. Delivery 3 weeks.
Excellent quality. I highly recommend.
Everything is super, came for dad weeks, the first look of the skin, made well, let's see for a long time enough