SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not so good quality
Heel erg blij mee zit lekker. Fijne stof en mooie lengte. Zelf draag ik maat 42
платье хорошее, милое, размер соответствует таблице. Я по дурости взяла XL на параметры 100-76-104...оооочень большое в талии
beautiful perfect
Śliczna sukienka
Enjoyed. Corresponds exactly to dress that saw on site. Thank you
amazing quality
I am mega satisfied, all according to the description, pack dotarła very quickly, recommend :)
Beautiful dress thank you
Dress very pretty such as pictured. Pretty wide but you can squeeze the stripe and match.
Все отлично как на картинке
Платье отличного качества, большое в талии, но очень хорошо будет смотреться с ремнём, всем советую ставлю 5 звёзд, дошло до Пензы за 15 дней
As in the picture
The first time I write a review, because this dress is a bomb! The size corresponds to the size, at its M in life took m here. The dress came in 2-3 weeks. Quality corresponds to the price. Thank you store!
My wife really liked it, says this money is worth it.
It came in an approximate month, on the parameters 90x60x90 came perfectly
PERFECT, thank you.
Unfortunately too small. Larger size ordered
The dress sits perfectly, took the size L although I wear m, with a wide belt is the same. The smell of the truth in the wind waves, but you can sew it on top so as not to open.
The dress is nice to the body. It is long, looks good with heeled shoes. But I planned to wear without a heel, so I will shorten it. It seems to be the real bollarite, on M recommend to take S. Generally satisfied
Trop top… j adore
Excellent dress, the size corresponds to the table, came in 2 weeks. I'm totally delighted
I ordered the dress on June 15, delivered to the place of issue 29 in the evening. Delivery mega fast, very pleased. The dress looks beautiful, thank you very much.
On the size 44-46 ordered L, not much more, saves that there is a belt, you can pull up
Quality is good, the Russian 50-52 (chest 110) is large, it was possible to take one two sizes smaller
thanks to the store the dress is cute..I recommend the seller
Dress is as shown in the picture. The split at front, not side at your leg. Front strap is Los join supplied. Falls on size.
The dress came in 2 weeks. I ordered 2HL. At 52 the size is too big in the waist. need belt. Waist high under the chest
Beautiful Very fast shipping
The dress is cool! At its 44-46(96-81-99) ordered M. Approached, only the store sent instead of pink-beige, a little upset
The goods were delivered sooo quickly. A week went by in Moscow! Size in size. I do not know how I chose, in general, the dress, in my opinion, age 40 + (the slime is long, in front is shorter than the back) on a young girl looks strange
THE dress arrived extremely fast. Good quality fabric, beautiful model. Was a little big, have 1,60 cm and 54 kg, bought the size S. but can adjust, making the lace in the waist, then OK. Loved the purchase!
Beautiful dress, though very static but that will be a lot less are if it is washed! Have a XL ordered but a L was also been good, now little more space to the agent
Wonderful dress, the fabric is fucked cheap, the whole antistatic on it poured out, but insanely beautiful, the sleeves perfectly sit on the height of 182-l parameters 85-69-105 large, but with the belt is excellent, by the way, who did not come, tied her leather-sex in general. I opened a dispute about the belt, returned some money, the store is handsome. It came for 1 month and 7 days by courier delivery.
love it!! only 8 days of shipping.
Corresponds to the photo and size grid, strongly electrified, in my 50 size russian freely, i like it!
Nice a little big
On the height of the 170-waist under the breast. Synthetic fabric, very⚡. In general, by 4.
beautiful dress
the fabric is a little cheap, but it's a great dress with a cute cut at a great price