Buyer | Real customer reviews |
---|---|
Michiel Kuijpers ![]() ![]() |
13 Apr 2019 01:34 Lovely matte lip gloss #7. Color corresponds well with the color on the website. Very colorfast, gives not print on glass. Color remains hours sit well. |
Cheryl Richardson ![]() ![]() |
12 Apr 2019 15:57 nice |
Станіслав Давиденко ![]() ![]() |
12 Apr 2019 13:42 Cool lipstick i really liked the color, texture, perfectly worn does not dry my lips much. I ordered this company, but in another package and i was not very happy with it, this is a lot better, sorry palette is not big. |
Степан Яковлев ![]() ![]() |
11 Apr 2019 22:46 Long went, republic of mordovia, the color corresponds, very, very resistant |
Данил Титов ![]() ![]() |
11 Apr 2019 09:25 Well .... keeps well, rubs together with lips)))) It is necessary to apply it)))) Thank you. |
Donna Reyes ![]() ![]() |
11 Apr 2019 08:16 Fast shipping! Sealed wine, with expiry date (until 2021). Good quality. I liked it very much. I'll buy more products. |
José Teixeira ![]() ![]() |
10 Apr 2019 08:30 lindo |
חגית גוטמן ![]() ![]() |
10 Apr 2019 06:29 Durable וטוב |
Владимир ВАСИЛЕВА ![]() ![]() |
10 Apr 2019 01:00 Very Fast and Accurate Delivery Congratulations |
Keith Cox ![]() ![]() |
9 Apr 2019 10:41 Pleasant smell, beautiful colors, resistant. |
Jean Kelly ![]() ![]() |
9 Apr 2019 07:27 Nice color nice smell will order more |
Magyar Máté ![]() ![]() |
9 Apr 2019 00:09 Long lasting, you can even eat while wearing it, still lasts. |
Saanvi Chavan ![]() ![]() |
8 Apr 2019 22:16 So good texture. Loved it. I want more lipsticks from this brand. I love it . Will definitely recommend each and everyone. Received in 25 days. |
Helen Banks ![]() ![]() |
8 Apr 2019 12:01 excellent |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.