SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is good 2 XL for our size 50-52 convenient, I recommend the store
OG dresses-98cm, in the table other parameters, the sleeves are generally very short even at the height of 154 cm, so the dress is small, but can be worn. The material is also not very...
just like in the picture
The quality is good, the style is unclear, on 50 Russian in the chest and wide in the hips
Long doubted the size, everything could not determine. Having read all the reviews, decided to order HCL. Weight 48-50 size, weight 71,5 kg. Height 168 cm Could be ordered for smaller size! Great. There are no praliens to the quality.
The dress is beautiful and comfortable. He doesn't remember. Sleeves knitted. My size is 90/74/96, growth is 155. The size helped to choose the store, thank him very much. Long ago wanted such a dress to be comfortable and feminine. I am very happy with buying!
The dress is wonderful! Original, sits amazingly. Definitely recommend, if someone else doubts.
So that it was like in the picture you need to take a lot more. on the moy48-50 just. but I would like more.
Very nice. Take it.
Sleeves 3/4 are obtained, T. They're short. If take more size will be more free
All as described by the store. I personally liked it very much. The size mesh corresponds.
Cute dress. Having read the reviews, wondered what size to order. Took the largest-on the 48 th sat normally, not in the skirts, so in principle it was possible to take XXL. The horizontal seam from the back to the eyes does not particularly flaunt, although the docking is not quite perfect. In general, a normal universal dress. The style is successful-hides shortcomings and even thin. The seams are quite neat. Length of 168 cm-to the knee. It's good for me. Came in an individual package, there was no smell. The material is slightly electrified. About the formation of the rolls-time will show, but after the first washing they were not observed. Took with the coupon, the price was 980 R.-quite adequate. And this is our our complcomplcomplcomplcomplcomplcomplcomplcomplcomplcomplcompland and and this and and and and and and and and and this is the "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" and shipping fast-store shipped in an hour after order, shipping is about month. Seller and goods recommend. Thank you!
Sleeve 3/4, length just above the knee. I wanted the pockets to be a little lower, the waist line seems to be too overstated. The fabric is not very paid, but in general to work for every day will come
Done well, arrived quickly, at 52 R took XXXL, a little slight, the rest is all super.
looks gorgeous
Quality good-overweight., heavy, tight knitwear, sleeves-knitted knitwear. Collar for thin, long neck. thank you Seller. be healthy!
Great dress, light, for the spring is OK. only shipping is very long. thank you. recommend.
Sent quickly. At 102-88-110 very cozy
The dress is good, delivery on time, for 44-46 it was possible and M. Recommend
The dress is very cool!!! I advise everyone!!! I recommend the store and the store!!!
It was possible to take a smaller size. The dress is beautiful, comfortable very, the collar is good, only the edge will need to be sewn so that the overlock was not visible. Pockets are comfortable, and want to keep hands there, while the style does not lose elegance. The belt looks even better, I think. But what can be worn with a belt and without-I feel like it.
The dress is not bad, but it turned out to be big. Let's give it to mom. Thank you
I'll tell you what the dress liked. The size 48 ordered HHL. And about la, la, dress the village, as on the model in the picture, freely, oversize. The fabric is nice, sewn neatly. At the height of 160 cm length just below the knee. Thank you, dear store, for such a model! Good luck and prosperity!
Unfortunately, after 2 months I did not receive the dress, probably lost, opened a dispute, the money returned, the store is sociable
Delivery 10.01-17.02, tracked. The dress is sewn neatly, there is a label, here the neck is not understandable, not a cut-off continuation of the dress, I want to roll, but you can only inside. At 100/80/100 took 3XL, in the chest is like normal, and in the hips is good oversize. Sleeves 3/4, height 166. In the photo of the store model probably a girl with a height of 150, so she and sleeves full length and dress below the knee. The dress bought for 722 rubles. In general, the order is satisfied, will wear, the dress can recommend.
Cool dress, on its paremears 98 -76-108, took XL,
The order came together with others for a month in Moscow, despite the virus))). All the village is clearly in size (100-78-100). Seams neat, comfortable, pockets in place. Recommend store and dress
Everything is OK. your country recovery soon. you bring joy to the world with your beautiful things.
For my money a good dress, on my OG 98 and about 105, as I wanted, there were some strands, but it's not scary, came fast with tracking, so recommend)
Nice sweater dress with good price. Desire satisfied. Thank you!
Beautiful dress. The Russian 48-th size XXL suited. Shipping is 1 month.
The dress did not receive but the money was returned
Dress interesting! The fabric is dense knitted, does not smell, the threads are not stuck. Knee length at height 165 cm.
The dress did not receive, the money returned, the store did not respond to the messages
OK
I recommend! At 48 take XL!
Very long but nice
Very cool dress, but to sit loose-oversize, it is necessary to take on the size-two more, I have a Russian 52-54, the dress is back to back in the chest, on the height of 168-length to the knee, sewn very neatly, the material is good dense, great that with pockets, the gate does not pull, does not press, sits freely, But do not hang out. delivery 3 weeks, the fabric composition is not clear, but pleasant to the body. there is no smell. thank you very much, the store, the dress is good! I recommend as everyday.
As in the picture if you take 2 sizes larger
I really liked the dress. Only a little short for me. At a height of 161 cm, the knee is open. And otherwise everything suits. The fabric is very pleasant to the touch. Not thick and not thin. The length of the sleeve is 7/8. For work in the office is very suitable. I hope it won't roll up. The goods came quickly. I will recommend this store.
Great dress! Material knitwear, not thin, soft, no smell. Sleeves turned out to be 3/4, not like the model, but I love such a length of sleeves. The collar is interesting, with it you can "play", or leave, as in the photo, or wrap. At me the village is wonderful (height 166, 86-74-96) the length quite slightly covers the knee. I would like a little lower, but I liked it and this. Ordered XL
Dress dovolna, in my 52 took a maximum size, 2 cm long above the knee for my 165. The quality of the seams is good, synthetic fabric, knitwear, straight almost silhouette. The price corresponds. Went to Denmark 2 weeks
Excellent and very much! Thank you!!!
It's very nice, although I may have ordered a size smaller than i should have
Synthetics and malomerit..., not delighted...
The parcel came very quickly! A little less than 3 weeks. Thanks to the store for the promptness!!!! :))) The purchase is very satisfied!!! Quality is good, interesting style. Two side comfortable pockets, high collar. The fabric is pleasant to the body, not pricked. At its Russian 50 size took XXXL. With pleasure I would take 1-2 sizes larger, but, alas, there were no such! I love free styles. In the photos everywhere hands in the pockets, so you can see the tension of the fabric. Purchase is very satisfied!!! :))) I recommend!
I did not calculate a little in size, but this is just my omission. The dress is slightly cramped in sleeves and neck. I think up to 50 sizes will look great. The size table corresponds. The dress is very good quality, its money is worth it. I recommend both the product and the store.
Cute dress. Nice fabric. Interesting style. Puzzles only the transverse seam behind at the level of pockets. Delivery is fast.
My volumes: 98/90/115, Ros 160, village as on the model, thank you!
The order is received, everything is fine. It looks like the photo, the fabric is pleasant to the body, I hope it is warm and will be well worn. if you want an oversize, like on the model, you need to take two sizes larger than your usual one. Delivery month. Shop recommend.