SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 10.07, 23.07 came to the Post Office in Voronezh. I take the 2nd time, the first took to the hole. Very comfortable, pockets are generally indispensable. S norms on OB 100, from 70, stretch norms, for the first year stretched and ass, and knees. With an increase of 160 on the ankle, with squats slightly above bully, but I don't have to put them in Crose. Recommend
Легенсы понравились. Спасибо.
Beautiful pants and good quality
my second order first time i took S and it was too small medium is perfect!!! 170 leigh 57 kg
Good quality, but it was necessary to take 2 sizes less
The color was not the same as in the picture.
very accurate
Excellent quality, on roses 46 you can order m. It came in two weeks
Chic quality!!!!
Beautiful leggings super, store Good recommend
Normal quality .... only measured, not worn. I do not know what will be next, but on the size 48 in the hood, but in principle norms. The waist is really high. That's what I like. Visually quality of norms.
The goods are happy, the size is fit. The goods was on the way 35 days. Seller recommend.
On the butt 110 great! Mom is delighted
The side on the leggings is not foil pattern, but Geometric
Rewelacja super quality with great price. All as the picture. Recommend
Mažas dydis, tačiau pasiūtos kokybiškai, atitinka aprašymą.
Leggings cool only with the size did not fit sick a little not as you should sit
Very good! Nicely made, no loose threads or smell. Sent wrapped in plastic and clean. They are good material - stretchy and shiny. The printing is good and he pockets very practical. The size is a bit off - The waist is white wide. I could have got a smaller size. For reference I’m a uk size 10.
Norms. Let's see how they're wearing.
The order came with a bad stitching pocket.
Satisfied very than arriving
I lost something the size... At my waist 64 cm, height 172 cm and hips 90 cm size "M" large in the waist, but short... Model rather on a low Girl
M dydis, Tiko, patiko. Nebloga kokybe. Mano Ugis 1,64 cm, svoris 61 kg.
Girls, they're cool. Dense, cellulite is not in the bottom, do not shine at all. I got a great shot at my huge Pu. The seams are good.
Panties correspond to the photo and opitsania. On the size 46-48 sat very well. It will fit this size and for a larger size. The only rubber narrow and the place for gum is wide. Perhaps the elastic band will flip. And so-good, I recommend.
Do not shine, the quality is excellent
At the moment, the best leggings I 've ever had. Definitely worth their money
perfect quality. we want order one more ;)
Okay, we took two different sizes.
Excellent
Delivery days 10. already ordered this item from this store earlier. I ordered for daughter s big to desire (I got it killed), gave it to podrege. Super quality advice goods and products
Leggings super and quality very good!
Shipping is very long. But it's probably because of the pandemic. The leggings are beautiful. The waist volume 75 and the hips 92 perfectly suited size s. Well, maybe a little small in the waist. But the seams do not crack. And the bigger size may hang B in the hips and legs. At the height of 160 the length is full. As in the picture. Leggings are black. In the store's photo it seemed to me that dark gray
I order the second time I ordered the first time XL was large. Second time L big. The quality is excellent. very comfortable
On pictures colour was deeper than my leggins (I've got rather beige/powder rose than pink). It's bot only because of screen settings. For me (176 cm/66 kg) medium size is now too tight and too short. I really like those pockets!
Great fit and comfortable fabric.
Seems to be good quality and the wife looks good in them.
It took forever to deliver
Quality is good. Got it fast. One problem is these leggings on those who have either low or medium growth. At my height 179 cm they are short. All the time they crawl down. On the hips do not sit. Although in width by volume they fit me. They just lack growth. I gave my mother-she has a height of 165. They sat on it just. So tall ladies-look for another store. Short ladies-buy boldly
The leggings were great and fit amazing. The pink is nothing like the picture. It is a very light pink and they are very see thru. Would not recommend this color, but would recommend the leggings.
The item is good but it's too big.
very nice! love them! comfortable. order size up runs small.
Very happy
good quality! i recomand the store
True to size for USA not Asian sizes.
nice
super fast delivery, great product
GOODS IS GOOD AND WAS VERY FAST SHIPPED
Yes, exactly. very nice, comfortable and good texture.