SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
SUPERBE
très jolie
Vestido muy amplio. Mucho vuelo. Todo genial pedido 21/06/2020 - recibido 17-07-2020
El vestido llegó bien, la tela es ligera y fresca, me gusta mucho. Gracias
The model is good. But very bright
Bolshimerit
Не смотря на то что это синтетика, платье отличное. Мне очень понравилось. Рекомендую.
The dress is just super, despite the fact that it's synthetics. The only thing that went very long about 2 months, but in this wine Mail
Dress abaldennoe, thank you so much
wow wow wow , super fast shipping and very beautiful ! thank you ! very good store
Отличное платьице!Размер точный(с описанием),качество нормальное!С удовольствием буду носить-рекомендую!
On 14 days package
Не красиво смотрится, не рекомендую, если надумаете брать не берите на размер больше, мне придётся ушивать, ткань синтетика, очень жарко в нем летом
Very good product I recommend
ok
Мне понравилось. Размер большой. L на наш48-50. Ткань синтетика, но приятная. Соответствует фото.
платье супер ,особенно для отпуска ,доставка до Англии за неделю , размер XL ,подошёл на ог.116 ,рост 176 длинна чуть выше колена . материал синтетика ,но очень приятная ,мягенькая с ликрой, прям воздушный,очень яркое . спасибо продавцу ,закажу в других цветах тоже.
красивое
The dress is super! I didn't even expect it. I ordered my mother. Everything came perfectly. The fabric is very pleasant to the body.
Happy color, fabric is nice. Dress is covered widely, for Dutch size 46 is xl well. Combination of cotton and polyester is a little hot but because he widely falls, in the summer doable, dress does not wrinkle very. Reasonably fast delivered. Communication with the store don't I had.
I liked it very much. Despite the not very good material looks very cheerful and does not look nonsense. The sea is the most.
Nice dress. Synthetics. You could safely take a smaller size. Or two. I ordered myself two more. Recommend.
Доставка быстрая, что порадовало. Платье выглядит классно, ярче чем на фото продавца. По ткани не поняла, что-то типа синтетического шёлка. У нас сейчас жара, и я ,как его надела, сразу стала мокрая.По размеру-на 50 российский XL в самый раз, свободненько. Фото добавлю позже, как выйду в нем на улицу. Заодно и впечатлениями о носке поделюсь. Пока что довольна.
Exactly as shown in the picture, beautiful dress, nice thin Mote, very soon within, and neatly packed Thank you store
Es precioso. La tela es finita y tiene caída. Queda muy bien. Por cierto, ha llegado super rápido.
very nice little summer dress, true to size
Well sewn, sits normally, the picture matches. But it's made of such slippery synthetics that it's not a fact that I can wear it.
I didn't. I did not communicate with the store. Went to Petrozavodsk for about three weeks. The coloring is as bright as in the photo. Size M on the chest 96 cm is good and free. The dress is generally free, who does not like so much, then you can take a smaller size. The fabric is written that Cotton, however some strange cotton-very similar to synthetics, soft and pleasant to the touch, in the heat, I think, it will not be very pleasant.
The goods came in time. Shipping fast. Light, high-quality dress. Thank you store!
The dress is pretty, for the beach just right, really very large, 48 m is too big, but not critical
All as in the photo, at 52 it was possible to size smaller, for the house is normal
платье хорошее претензий нет,не бойтесь платье брать на размер меньше,так как фасон позволяет
For gorace days as znalazl. Ciut Duza. Zmiejsze wearing. Very wesola.
Thin, Light, not see-through, nice fabric, bright color, cool for summer
Easy. Beautiful
vse super
The dress is super, bright, for heat light, weightless, I wear without removing. The size approached my 48-50, you could take even a smaller size, but still the fire
Perfect thank you
Рост 169, вес примерно 63 - размер М сел хорошо, оверсайз вовсю) Ткань очень приятная клеёночка из Китая, если брать в обтяг, то, думаю, будет жарко. Швы хорошие, цвет мягкий
Summer, light, beach dress. The quality is excellent. Delivery is very fast. I recommend it to everyone. Thank you store.
Спасибо большое!!!! Все соответствует описанию!!!! Очень красивое платье
prima
Good dress
It's awesome! Delivery before the deadline, boldly excellent!
Beautifully
21.06 ordered 07.07 received) after reading the reviews ordered on the parameters ob90 ot78 ob104 size L all is well all just. The color and style correspond. light pleasant to the body. Thank you!!! Take a cool!!!
A good dress, but more)
Dress made of fine synthetics, pleasant to the body, does not shine through, ordered XL at a girth under the chest 90 cm, very large turned out, it was necessary to order L
The dress is beautiful and the material is really light. I recommend ordering a smaller size than you normally wear, because it is really wide. I wear M/L and I ordered S and it is still fairly big.
Sits as delicious.. Fabric is thin. This is lovely for the summer.