SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like description, good quality and perfect size description.I’ll recommend this store and product
It's funny. Fabric plaschevka, very thin. At 42 the size sat well, but it was necessary to take more on the size. I like to sit freely.
Good.
Quite bn and the size is accurate, I chose M and my size is M. I arrived 2 weeks, recommended 100 for 100
Recommend fast shipping
Very cute sweatpants!
The dance is cool!
The goods came as in the picture. Without any marriage. In the heat in the pants will be hot. And so the pants are very cool. Recommend!
perfectoo
It is better not to be, size m on the hip 90, waist 60, height 163 perfectly seated.
The size M p Brazil lacks jurisdiction
Pants made of bubble material! The balloon material itself is very thin, but for the summer do not fit, because they will be hot they stick to the body, and even when walking, if the beds are working on each other, they make a scratch sound, take into account.
They're very comfortable.
Appendix
Thin, bright, stitched neatly
For a long time I decided to open a dispute, but the money did not return. And good that did not return because the thing came a week later, a little big, but но
L size did not fit (and should be)) will have to lose weight because pants fire
I like it
Nice pants. Look and sit as in the description. Came to Narian Mar in a month
Molan, the fabric is quite noisy at first but they are very good. For 1' 53 height and 51 kilos, the m is correct (larger not, and a lot harder to squeeze); there's some fabric left on the ankles but it's looking good thanks to the fist. The pekes know what i'm talking about haha
Fabric a little stiff, very good as the advertisement
Very satisfied. Very fast. If all stores would be like you life would be beautiful 5 +++
Super fast shipping, i love it
I like it! I wear 38-40 spanish size and it fits.
Very happy I’m 5’1 and 50kg M fit perfect
Very cool, fit in size, thought will be short, but no, just right, thank you!!!!
Bello
Just like the picture but without pockets, im so happy with them so i recomended! Ps: the delivery was so fast, i love it!
The fabric is similar to bologna. L on the hips 110 fit, but if you want them to sit freely, l will not fit. And there are no defects. No smell either.
The fabric looks like a garbage bag, it's light and thin. It is also not of poor quality and is exactly as in the image and as the product is described. If you want some cheap pants and this style, i recommend it. Fast delivery.
A little noisy but cute fabric
This is any
The fabric is waterproof, size fine.
Very cool costume!!! Thank you very much store for fast shipping and fast shipping! I have not met such fast deliveries on ali yet. I'm very happy! I recommend 100% quality is good, there is a small smell, did not shed anything. Item was sent on june 16 and received july 1 (only 2 weeks) on me size s
Pants happy, beloved until he gave. As if summer baloney)
Received in 2 weeks thank you
Loved these! Only con is the have no pockets. Check out my review on my YT channel: Cianahmonaa.