SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks good and a little bit smalI, but I haven’t tried it yet.
On height 174 and girth of hips 101 came up!! Thank you!
Very solid and warm! A little thread sticking out, but it's not a big deal. Very fast shipping.
Already bought previously this legging… It is perfect and very warm… Thank you
All is good, I like it! Thanks)
Look great, high. Very Long went to New Zealand
Leggings cool order is very satisfied, with the start and tightening I will order more, packed in a branded package
Perfect, warm tights leggings, high waist as described, lovely!
Better than expected, they're thick, very warm. Neutral Valuation in communication with the store, as there was no need to communicate. Delivery is within the agreed, but the deadline was long
perfect
Leggings liked, quality is good
Perfect Show ball
Thickened leggings
As described, like Again
All exactly like the picture
this are the best quality pants recommend this store
For size 48 on the front. Pretty closely. But the high waist saves, nothing slips and the waist is warm. At the height of 170 short, in boots will roll. Arrived in about a month in the SPB. Number tracked
Ok
I am a repeat buyer of this leggings, last time I ordered 2 pcs. and this time I ordered 4 pcs. the 1st red wine color that I ordered was really good color but this time not really as red as before but not a big deal. I still give the store a 5 star as it arrived quickly and the quality of the material is still good as last time order. I am one of a gold members of Aliexpress and I can tell you that only 3 sellers who send the order so fast and the seller of this leggings is one of them. I am very proud of the seller Keep it up a good work.
Excellent warm, very elastic! And due to the pulling effect, the legs are practically not full (full, but not much). Delicious! Thank you!
awesome
good
Very good quality love it..
I order the 2nd time, very good, warm.
Pants amazing! Still not used because in Brazil is already doing heat again, but certainly was a great buy. Want to buy more. Believe it can withstand temperatures very low, it looks even thick. Thank you, am super satisfied!
Delight in general came pretty quickly, 18 days. They are sooo soft, sooo pleasant, do not want to get out. Excellent dense elastic fabric inside fluffy pile, but due to the fact that there is a small tightening, not full. The seams are dense, closed, in one place the thread came out, but this is not critical. Thanks to this side insert, they look decent ass-not like in pantyhose or underwear, but as leggings, it's not a shame to be just in them without top pants. My height is 168, ot60, ob90-the length is ideal, in width and for girls smaller norms due to strong elasticity, and there is a stock. I think the size in both directions. In the fabric are visible blue impregnations, that is, they are slightly darker than in the photo of the store-they apparently have a bright light.
Cool
Beautiful. Loved. Thank you.
Good quality
super
My wife is very happy. thank you.
Good product, quality, perfect size. Recommend store!
very good product and good fit on a 5'4" indian size 12 female
I got what i wanted. leggings above all praise. everything corresponds to the description and picture, sat down like poured, very warm, from the wrong side of the fur. the top reaches to the chest.
Excellent leggings!
thank you