SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect
Beautiful!!!
Magnifique
Super!
Beautiful dress see tunic that I intend to put with a black leather leggings and black flat boots. The finishes are impeccable, very very beautiful quality. I love this brand EAM
Beautiful, as seen in the image. I love it.
Good dress,
All things in this store are of great quality. Original!! Seller sends goods quickly. Answers all questions. All recommend this store!!
The dress liked it. Thin, slightly transparent in the pattern of fabric, but when wearing under a black bodysuit is not noticeable. At 48-50 freely, at the height of 160 length on the knee. It looks interesting, does not fill. The quality of sewing is good, the rubber band on the neck and sleeves does not press, thin pleasant to the body. Beautiful not boring oversea. Recommend it. Delivery 3 weeks.
As per photo... Great.. Colour did not run. Love EAM clothes..
thank you.
Beautiful tunic dress. I really like everything. That I buy from this store. I'm glad to wear and look at me. My height is 164 cm-the dress covers the knees. My sizes 96-78-103 are free. It's a pity that only in black.
Fast delivery... by size... It looks very interesting.
Przeswituje, void quite a few hairs, general workmanship OK
Great dress. The truth can be worn only with leggings and a jersey. Completely transparent.
Excellent. delivery fast and clear. tracked without problems. on my 50 "Russian" went normally, although it does not look like oversea (as I would like). well nothing, lose weight is always relevant✌️
Super. growth 176 per cent 76 kg.
It's fine.
Sensational, though transparent and need Miedz under it petticoat, besides Championship world
Cool dress, super quality, size suited, very cool dress thanks Ali
The dress waited very long, but the opinion of it is ambiguous -- the tassels are embarrassed to wear me probably will be shy, I will overstitch it exactly at the top of me will fill, the neck right to the neck closes well-not comfortable in general I do not want to display a photo as a teddy bear. Generally buy or not to decide yourself, but in such a way as to wear it will not be ugly, I will make a much wider neck I use an elastic band from the bottom of the product, and I will remove the sleeves they are short and in the elastic Press, and make me a teddy bear. Glows fabric, you need to either wear golf and leggings, or make lining
Super but I have little,
Seller very quickly sent good! I really like the class!
I didn't talk to the store. The seller sent the goods immediately. The product corresponds to the description. Now, as for the dress, I didn't like it. It turns out like a ball is dressed. Neck High and dinner. The bottom is too busy. Something's wrong.
Beautiful
Excelent model and very cute dress.Only 10 days from depart to arrive (China-Macedonia) One of the best store on ALI EXPRESS.I wish You good business.
Super fast!!! Dress awesome!!!
Bescolne, ale Vono dough I thin to swear
Cool dress, which looks exactly as pictured. Size fits indeed almost all.
At 48 villages excellent, free. The only steamer stretched the bottom of the dress. Comfortable, all day in it was like in a T-shirt. Well, the look is amazing of course.
Bomb dress as they say and the feast and the world looks stylish and very unusual without attention will definitely not remain store thanks to your favorite store
Thank you, the dress is beautiful, there is a small hole in your pocket, but it is not critical...