SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is beautiful, a little sluggish. for 100-102 bralxl.
beautiful love it
Very-very beautiful dress. Size fits perfictly. Ordered already second dress :) And store put a facemask on packige!!! Thank you!
The dress is beautiful, but one sleeve is shorter than the other by 1 cm.
Speed of light shipment. Amazing all glitter mini dress. And the winner is...me!
Everyone who wants to buy recommend. Unfortunately did not guess with the size had to urgently overstitch but it did not upset me, the dress everyone liked very much❤️❤️❤️❤️
Super troszkę large
Beautiful dress. Fast delivery. Recommend the store.
The bitch didn't come too bad. Aliyexpres turning Groshi. The bitch came through two Tiges
awsome dress
Thank you, all right, recommend store and store
The dress is very good, the size is fit. The dress was tracked, it came in a month. I recommend this store.
Super quality fast delivery. Thank you store
Is Ladna, BRAC size what Sie wears
Very lovely dress
Very beautiful
Dress is really wonderful. Size perfect workmanship great. Sequins not, gryzą' in body. Doing amazing impression
Dress is super!!! Transfusion of poetry from green to blue. The quality is good. On the chest 118 cm came exactly.
According to the description, delivery to Ukraine almost 2 months
Przepiękna... Rozm good .... Dziekuje very
A month ago the dress is very beautiful the size of me is large I have 104 cm waist 86 cm hips 105 cm I need to take L somewhat in the hips of the ears I get my ear and it will be super
The size a little big but it's very nice bling bling. Thank You store so fast
Very nice dress. Seller reliable. Shipment dotarła very quickly.
The order before Khakasia went somewhere in two weeks, to the Mail. The dress took HL on parameters 112-94-112, suited. bright, beautiful and sewing is not bad (although still a few fishing lines still sting, will have to think how to fix. The Stars did not remove because it is not a common problem for the rest in reviews everything is fine, written off on holidays... and the problem is not so great)) in general for small money, good goods. And dress and store recommend.
Shipping is super!!! 12 days. Got it in the mail. The product corresponds to the description. Very satisfied with the order. Thank the store! And prosperity! I'll add a photo later.
Norms
On my 96-76-100 cm L size sat great. Due to the fact that not in the tight, but gently on the figure, a small tummy was disappeared. Dress comfortable, does not cling sleeves. The color is stunning. Length on height 172 cm mid hip.
shipping a month but is a cool dress. tks to the store
Lovely beautiful thank you
48 full, good fit. The quality is good. It shines. At the height of 162 above the knees by 10 cm. It's been a month