SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem Trendy Fashion in One Click (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Canadian Dollar (CA$)
Euro (€)
US Dollar ($)
On the picture see the better looking than in real. In it really is just a long T-shirt. Good enough for home, but not for the office.
First delivery: 30.01 ordered, 12.03 received by mail (I believe long delivery, but maybe delay due to coronovirus). packed in the usual drum, but came all whole and undamaged. The dress itself: the fabric is thin cotton, but without complaints, pleasant to the body. The store, the question about the size answered everything correctly and quickly. I at my discretion took a size larger to be freely (I did not forgive, since while it went to me I managed, the result: with growth of 1.65 cm and weight of 65 kg (at the moment) Size L sits well, the truth is that the fabric is thin-the shortcomings of the figure are visible ((!). In general, the dress is good, I recommend!
Color different from pictures and following for this as the picture material ethereal
Knitwear is very thin, the color corresponds, but I was not impressed, the photo looks different. Like a home robe
The color looks more like a "duck blue" than dark green.
Excellent dress, HB fabric, very nice and well draped. It's only been a long time. The parcel depended on the local post office
Very happy, thank you very much. A+ RECOMMEND!!!
The dress is good, ordered size HL, I'm great...
Everything is alright. Fast delivery. The goods are the same as in the picture.
The material is thin at home can be dressed for work will not go
Color different than the picture dress looks different than the picture
Very nice dress, true to size. Looks great!
In general, a very cute dress! Thin jersey. Sits well at 92/72/96
I have 44-46. Ali usually xl, but here xl-50 size.
too small
Stretchy very glamorous and confy dress
The dress is beautiful. The material is nice, and it is very strechy. For my 110-100-110 cm, next time I will try XL instead of XXL. Love it, thank you!
The product description corresponds. Size xl turned out to be real european, and we thought that there would be chinese xl (the dress is huge. Sewing quality and seams neat)
The dress is not bad for summer, for every day. the fabric is thin, but not bad.
Exactly as shown in the picture and whole fast delivery!
Beautiful dress! I like it! The color is not the same in picture but it’s okay for me.
Quality is good! no smell and thread. very thin, i would dress in the evening in the summer, on the thin end of spring, autumn,. i ordered for a flight from rome to moscow for ng holidays, i hope not to freeze on the plane. i ordered 3hl for my 44, 46. the lower part is good, the top is large-this cutout, the straps from the laundry to hide nowhere, if the chest is not big you take a smaller size!!! sleeves are sewn low, but this is the model.