SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem The Fashion Web Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
доволен
Very short for height 160
штаны пришли достаточно быстро, всё как на картинке. правла, воняют амиаком или какой то херобориной, и мокрые. но этр не страшно, в целом всё нравится
Not bad, a little short, not like in the photo. The goods themselves came damaged, there was a hole near the gum, the money was returned (not all). Very quickly came
Штаны классные, очень понравились❤️
Брала не себе, размер подошел идеально
Офигенные штаны! Материал приятный, плотный. На рост 160 вес 50 сели идеально
Очень плотная ткань, размер подошёл
брюки классные, размер xxl брала на ОТ 74 ОБ 102, размер подошел, чуть свободные, сильно к ним липнет шерсть, ниточки и другой мусор
On growth 167 XL short, but if with high sneakers or sneakers, it looks generally cool
Good product,fast shipping
супер!
If you are growing as to me from 160 and above, then take the largest size)
Perfect!
Description of the goods is accurate, I'm afraid to wash, as pants can give shrinkage... In the rest everything is fine!
Брюки очень крутые, но материал не очень приятный для тела, поэтому только 4 звезды.
Брюки очень симпатичные. Дочке очень понравились. Но ткань оставляет желать лучшего!
Очень хорошие брюки. В подарок был ремень. Брала черные размер L на рост 167. Немного коротковаты, но это не важно, смотрится отлично. Шли чуть больше месяца. спасибо продавцу!
Пришол быстро. У меня рост 159 см., вес 47 кг.. Взела размер s, падошол идиально.
The product corresponds to the description.
It is more thick that I thought but I like it. Good product from what I can see.
Cool pants! They stink of course, too. I'm 14, height 160, took L. Norms length, but the store's photo looks a little different-too wide in the ass ((today-tomorrow I'll try to complement the review
Pants are good, a little small in length
Nice pants! I took my sister, everything came quickly and in good quality!
Everything is super, size s sat perfectly)
The goods are very good air cardigan color calendula finished. The idea was successful. Oversize, freedom of movement and this color-everything is combined with an English rubber band spokes, Raglan on top. Yarn pehorka children's novelty 600 GR, spokes 4.0 and 2.5 for 3 weeks in Mo. Home delivery. On the parameters from 80, about 103, height 168 took XL, everything came up perfectly. Seller recommend. I ordered his daughter's shorts, the quality is excellent, everything came in 1 parcel
Normal
Some where the threads stick out, mostly from overlock. Size L approached just right for parameters from 70, about 93, height 165. The length of the pants is not on the heel, they sit above the ankle. The smell is terrible, vinegar, maybe shed when washing. sit well, you need to iron it.
Norms
Good!
The pants are very good. Delivery is fast (14 days). the material does not stretch tight. Goods satisfied
The goods came quickly. Quality is good
Well sit
Perfecto
It came very quickly. No smell. Tight quality (because of cotton) is very cool, crazy like, quenching another color. (now ordered Light)
Front strangely sit, ordered for 1.53 s
Delight! The color is exactly as in the description that is very rare for Ali) seated pants perfectly: Took m on from 64, about 89, my weight is 49,5, pants do not shine, and not too dense. As a gift, the store put the rubber.
Pants as in the photo. fabric is dense. The color is not washed out. Thanks for the feedback. The producer recommends. On grew 165 and 44 size took 46 size perfectly suited.
The goods were delivered in a month. The description corresponds as the picture. Pants Go size in size. Daughter wears m and ordered M approached well. About 84 cm from 64 cm length to height 160 cm. Just above the ankle. Product recommend good quality. 5 *