Buyer | Real customer reviews |
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Victoria Serrano ![]() ![]() |
11 Dec 2019 15:19 Beautiful same as photo |
Terry West ![]() ![]() |
10 Dec 2019 14:12 Very nice boot as in the photo very fast delivery I recommend |
Luis Teichmann ![]() ![]() |
9 Dec 2019 13:27 super |
Paul Dean ![]() ![]() |
5 Dec 2019 02:22 Fast shipping! Very good and comfortable boots. I'm very happy. They are very beautiful, as I wanted! Fully correspond to the description. I hope that in the future I will not be disappointed. But now I'm just delighted!!! I like sooo! Thank you very much to the store! I recommend. |
Willie West ![]() ![]() |
4 Dec 2019 18:21 Beautiful exact size. Come with gift |
Evelyn Lynch ![]() ![]() |
4 Dec 2019 05:32 I love it wore it once since it was delivered and I am happy to say it was beautiful. |
Назар Владимиров ![]() ![]() |
2 Dec 2019 09:11 The order came very quickly. the quality is average, but the boots are very comfortable and the heel is stable. |
Fabiola Carrasco ![]() ![]() |
27 Nov 2019 15:42 Nice |
Michelle Burns ![]() ![]() |
14 Nov 2019 21:52 After 27 days they finally arrived and I love them |
Oliver Ouellet ![]() ![]() |
14 Nov 2019 11:14 100% as decribed fast shpping less than 2 weeks great communication just make sure you buy yoyr original size as it is very accurate |
Edith Arteaga ![]() ![]() |
10 Nov 2019 08:42 I loved them. |
Juan Francisco Sánchez ![]() ![]() |
9 Nov 2019 17:28 Very pretty, I asked for another one for a friend. |
Guadalupe Moreno ![]() ![]() |
9 Nov 2019 08:05 Very beautiful I recommend to the store I loved the seller I recommend to wait how long my boots last |
Michael Jackson ![]() ![]() |
7 Nov 2019 13:43 Oh my gosh I love my navy blue heels sexy comfortable |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.