SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Erhiem Trendy Fashion in One Click (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://erhiem.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Excellent quality, warm is important But in the composition I have acrylic and very little wool, not like in the photo from other reviews. But I liked the thing.
Very soft!
Good synthetics, soft.
Goods good, 168 78/64/87 sleeves normal not long, almost the same as expected, thinner than it seemed, but generally not bad
Very warm and soft. On a cool summer evening, that's it.
I don't understand. Everyone writes that rukova is long. I'm wearing 46. 93. 80. 102. And height 170. Sleeve me straight back to back. Even I would like a couple of cm more. And so the thing is quality and even smells nice.
Very cool cardigan, nice to the body. Exactly as in the store's picture. As a gift put an elastic band for hair.
Excellent cardigan with excellent composition (cotton, modal, viscose, a little elastane and angora), will appreciate pleasant to the body and warm, beautiful milk color. Delivery is exactly the month.
Nice cardigan. Soft and cozy. Quality sew, does not smell. I will wear with pleasure. The package came fast. Recommend this item!
Nice, beautiful, soft cardigan!) your money definitely worth it. The fabric is very pleasant to the body, as it does not smell strangely delicious) I will wear unequivocally, see how after washing will show itself, can supplement the review. Delivery fast, before sardl. area (to the village for the time of self-isolation) parcel arrived in 2 weeks
Gorgeous cardigan. Soft and warm. Buy this one, the quality is good, worth the purchase. Thank you store
Ordered 27.03.2020 came 18.04.2020 to the Moscow region taking into account the pandemic. Cardigan is just magnificent. Heavy tight knitting, seams smooth and neat. Smell new stuff, nice. I'm excited to be honest. Thank you very much store.
Fits as overs ight for EU size 38
The cardigan is beautiful. Very soft. As in the store's photo. Factory quality. It's worth your money. The package was tracked to the Mail. On the figure 88-70-96 and the height of 158 cm looks like the seller's photo.
Very beautiful cardigan exactly as in the photo Thank you store put gift
Garna synthetics. I think it will be warm. Zovnishniy viglade of Holland. On the European S City, yak oversize. Without the belt is great. Z reminist Duje elegantna. I'm going to dress up for Christ. I recommend. Shvidko does not invite you to the situation with quarantine.
Cardigan of milk color, with a yellowish hue. There are a couple of clues from the manufacturer. The thing is warm, heavy and large enough, it can visually fill. The handles are good, even a little long. Sits on the body closer to overseas. Completely closes Popa. The belt is tight, double, there are no holes under it in the cardigan. The gate and edging of the cardigan are also made in double technique. In general, the purchase is satisfied.
Very cool and quality cardigan, on my parameters growth of 171 He 90 from 76 about 100 sat well, delivery fast
Delivery is very long-2 months. The store on the parcel indicated the cost of $3. At a height of 160 cm, the length of the sleeve is very long, you have to turn. The belt is very long and massive. It's better without him. Cardigan is not thin, warm, soft, not pricked. As a gift, the seller put a postcard and an elastic band.
The cardigan liked. the knitting is dense, the shape keeps. the color is milk without a pink hem. at the height of 164 the sleeves are still wrapped looks so better. looks very good. Such a good factory thing. at the bottom of the rubber band is smooth. bought for 1100. the store quickly sent despite the quarantine and came quickly. to buy I recommend.
The jacket is very good, warm. The composition is good, it is written on the tag that Angora is present, which is very nice
fabric is dense warm. i love it
Excellent cardigan, the quality is satisfied, the thing is factory, immediately visible, nice to the body. Who else doubts, I recommend. Delivery to Ufa in 28 days. The package was fully tracked. Thanks to the store, as a gift put a rubber band for hair.
Ordered 2 February, received 23 February. Three weeks since the order is very good. The cardigan is very, very cool. The knitting is tight, neat, the threads are not stuck. The color is milk, there is no smell. The sleeves at the wrist are wide, which looks very beautiful., there is a beautiful long belt. The parameters of OG 96 from 76 about 104 were perfectly suited. Very satisfied with the order. Thank you store for fast delivery and quality goods. Recommend seller and goods!
Warm cardigan, really thick knit. I really like it! Unusual pattern, wide sleeve. Recommend!
Lovely jacket, soft, sleeve length is excellent, my height is 167 cm. Recommend!
Good. Heavy. But of course you can immediately see that this jersey is not knitting. Curve seam and bottom is not very neat
good
Very long delivery. More than two months. The quality is satisfied.
Ooo very warm jacket! Cool!) drove very long, month 2